Shipping policy

At Healing Mountain Crystals, each order is prepared with care and intention to ensure it arrives safely and in alignment with your experience.

Shipping Timeframes

• Shipping times provided at checkout are estimates only and are not guaranteed.

• Delivery may be impacted by carrier delays or factors outside our control.

 

Time-Sensitive Orders

• If your order is time-sensitive, please contact us at Crystals@healingmountain.edu before placing your order so we can align on timing.

Shipping Responsibility

• Once your order has been shipped, delivery is handled by the carrier. While we’re happy to help, we are not responsible for shipping delays after dispatch.

 

Address Accuracy

• Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.